About
While we cannot shield everyone from the storms of life, we seek to support families and individuals through the hard times together with the Social Service Office and other Social Service Agencies.
The schemes below are some of those we have in place for the community. There are qualifying criteria for each scheme so we can make socially responsible allocation decisions. Please note that we need to work with your case worker regarding your application.
Our schemes
Support for families and individuals facing financial stress—each scheme has its own amount, period, and who can apply.
Review our Qualifying Criteria
- Interim Support Scheme
Objective: To help families and individuals tide through financial stress while awaiting disbursements from public assistance schemes. Amount: Up to $200 per disbursement. Period of support: Up to 3 months. Who can apply: Social workers on behalf of their clients.
- Fresh Start Scheme
Objective: To use a one-time capital fund to help families break out of chronic poverty and bring about change to their economic circumstances. Amount: Up to $2,000 per disbursement. Period of support: Up to 3 months. Who can apply: Social workers on behalf of their clients.
- Community Support Scheme
Objective: To provide support for families residing in the vicinity of our centres—including referrals, counselling, or financial assistance. Amount: Up to $300 per disbursement. Period of support: Up to 12 months. Who can apply: Families residing within the same postal code as our centres (currently HOJ Mountbatten—postal codes starting with 390 and 391—and HOJ Tampines—postal codes starting with 520).
How applications work
- Social workers apply on behalf of their clients for Interim Support and Fresh Start schemes
- We work with your case worker regarding your application
- Qualifying criteria apply to each scheme for socially responsible allocation
- Community Support is available to families near our House of Joy centres
If you need urgent help
- •MSF financial assistance: 1-800-222-0000 (7 a.m. to 12 midnight daily)
- •Samaritans of Singapore 24-hour Hotline: 1-767
- •CareText WhatsApp: 9151-1767
Support at a glance
- •Interim Support — up to $200 per disbursement, up to 3 months
- •Fresh Start — up to $2,000 one-time capital, up to 3 months
- •Community Support — up to $300 per disbursement, up to 12 months
- •Community Support postal codes — Mountbatten 390/391; Tampines 520
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